Contact
Say hello.
Questions, feedback, pet pics — every message gets read within a working day.
Quick answers first?
How fast do orders ship?
We pack and hand your order to the carrier within 1–2 business days. Shipping is free on orders over $60.
What's the return policy?
You have 30 days. If it's unused and in its original packaging, send it back — no long forms, no guilt.
When will I hear back from you?
Within 24 hours on weekdays, usually sooner. Pet pics may be answered first.
Do you work with stores or press?
Yes — write to hello@habitail.pet and tell us a little about your shelves or your story.
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